Choose us - why not?

We are passionate about helping brands engage with their audiences using emerging tech.

We’re pretty slick at Bot concepts, strategy, development and support. From helping you visualize your chatbot, creating the right personality and tone of voice, listening to the chat and improving the conversation - our team knows all the moves.

Brands using chatbots

There are now over 3 billion messaging app users compared to 2.5 billion social media users across the globe.

People love conversations on messaging apps with friends and family and they want to talk to businesses in the same way.

source: BI Intelligence

51% of people expect businesses to be open 24/7.

To meet customer demand using traditional call centre approaches would be very costly so digital solutions have to be the answer.

source: Mobile Messaging Report

It is predicted by 2020, 85% of customer interactions will be managed without a human.

We have come to love the Gartner predictions with typically high accuracy, which confirms that bots are here and set to grow at unprecedented rates.

source: Gartner

When does a chatbot make perfect sense?

Repetition

When you have a lots of frequent repetitive questions or actions.

Easy info

When your customers need to know more instantly and you’re happy to give it away to win their loyalty.

Low involvement

Great for when your customers already have an idea of what their looking for and just need the detail.

How can a bot help your brand?

The numbers

Increased sales, lower business costs and of course improved customer satisfaction which drives lifetime value and long term business success.

Always ‘on’

Customers want businesses to be contactable 24/7, plus they want more ways to contact you than just on the phone.

Data

When a user interacts with your bot, especially on Facebook, you have access to their information, what they like, what they are interested in… and you can use this to broadcast content to them: offers, products, services and more.

Want more?

Tell us who and where and we will send you our full chatbot guide.

If you're looking to discuss your project, tick the box below or get in touch with us directly. We're happy to help.